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Frequently asked questions

Q:What forms of payment do you accept?

A:We accept payments by PAYPAL.

Q:Do you charge sales tax?

A:No. The sales tax law states “Gross receipts from the sale of U.S. Postal Service stamps sold for the purpose of postage are not subject to tax.”

Q:Do you accept returns?

A:Yes. We accept returned items within 30 days from when they were confirmed delivered. We will provide a refund in full for all items that are returned in the original condition in which they were received. 

Q:How long will it take to get my stamps?

A:All orders will be put on hold for up to 10 days from the date the order was placed until payment is received. Your items will be removed from our website and will no longer be available for sale to anyone during the holding time.

Check payments may require an additional holding time of 3-10 days from the date it was deposited to allow for the payment to completely process and clear.

We ship all cleared orders every Saturday. Tracking will be provided by email once your order ships.

Q:How much do you charge for shipping?

A:Domestic shipping is always free. All items are sent via USPS Priority Mail with tracking and signature confirmation. We will send you an email to let you know when your items have shipped, and we will provide you with a tracking number.

Q:Are your stamps authentic USPS postage?

A:Yes. They are authentic USPS issued postage. All of our postage undergoes a series of tests for authenticity, and is money-back guaranteed to our customers.

Q:How are you able to sell your stamp for less than the Post Office?

A:We acquire our postage from leftover business mailings, business liquidations, auctions, and stamp collectors at discounted rates and pass the savings to our customers.

Have more questions? Visit our Help & Support section.

Q:Do postage stamps expire?

A:No. From the very first stamp issued in 1847, all unused U.S. postage stamps can be used today to mail letters and packages, or even pay for additional services like tracking and insurance. This means you can save big on shipping costs by using vintage stamps, since they sell in bulk at discounted pricing. All you need to do is make the required rate with stamps. Understanding the accrual definition of stamp values can be insightful: as stamps age and remain unused, they may increase in collectible value, making them not just practical for postage, but also potentially more valuable over time.

Q:Call Us, Write Us, or Knock on Our Door

A:We Would Be Happy To Meet You And Learn All About Your Business

  • Monday - Friday: 9AM - 7PM（UTC-5）
  • Saturday: 9AM - 5PM（UTC-5）
  • Sunday: Have a rest